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OMBUDSMAN'S ROUND UP

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The Local Government Ombudsman has published three findings of maladministration and injustice since 18 February. E...
The Local Government Ombudsman has published three findings of maladministration and injustice since 18 February. Each involve Liverpool City Council:

- the city made administrative errors which led to unnecessary delay in its consideration of complaints about the anti social behaviour of an elderly tenant who lived in the same block as the complainants. The woman had a history of anti-social behaviour causing nuisance to her neighbours, but after consideration it appeared eventually that there was no solution to the problem.

- a woman made a request to transfer to a council tenancy in Llandudno from Liverpool under the national mobility scheme. the council delayed unreasonably in processing the application, and failed to advise the woman at the outset that there was little point in her pinning her hopes on such a transfer being possible. as a result the woman lived for a long time in the false expectation that she would be able to gain a tenancy in Llandudno.

- the city's housing repairs department made unreasonable delay in carrying out repairs to a woman's home. The council agreed to survey each defect and carry out repairs by March 1992. They informed the Ombudsman in July that this had been done, but in fact most of the works were still outstanding.
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