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OMBUDSMEN INVESTIGATION REPORTS ISSUED SINCE 9 JANUARY

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FINDINGS OF MALADMINISTRATION AND INJUSTICE ...
FINDINGS OF MALADMINISTRATION AND INJUSTICE

Newham LBC (95/A/598) Homelessness

A couple became homeless in 1992. Following a period of living in temporary accommodation they were offered permanent tenancy of a flat in July 1994.

The couple did not wish to live in the flat. The council failed to consider whether there were exceptional reasons why they should not move into the flat before their appeal was heard and delayed unreasonably between September 1994 and July 1995 in determining their written appeal against the offer.

North Cornwall DC (96/B/466) Neighbour notification/consultation

The council failed to take site levels into account when granting planing permission for a development on land adjacent to the complainant's home.

Council officers had failed to appreciate the difference in levels between the two properties. The man suffered substantial overlooking of his home as a result.

FURTHER REPORTS (FIRST REPORTS FOUND MALADMINISTRATION CAUSING INJUSTICE)

Manchester city council (94/C/595) and (94/C/1725) Special educational needs. TWO separate reports.

(94/C/595) A woman's daughter had learning difficulties and multiple physical problems. The council delayed in issuing a drafts statement of her special educational needs and failed to make the provision detailed in the statement.

(94/C/1725) The council delayed in acting on the results of an assessment of the complainant's son's special educational needs in issuing a statement of those needs, and in making adequate provision.

(Both reports) The council did not agree to pay compensation. The ombudsman accepted the council's invitation to meet the leader of the council to discuss the way forward, but despite several reminders, the council did not offer the ombudsman any dates for a meeting.

The ombudsman considered the council's response to her reports 'totally inadequate' and issued her further reports.

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