Paul Masterman, independent consultant
When the history of the long, hot summer of 2018 is written the work of local councils protecting their residents and infrastructure is unlikely be mentioned. Good, solid and decent work will no doubt get its reward in heaven, but back on earth the writing is on the melting asphalt.
An apology now seems to be the first rule in the event of a PR crisis. But unless it is genuinely meant, it is worthless.
The Cambridge Analytica incident has been a perfect lesson in how not to handle a scandal
The 47-year-old documentarist Louis Theroux is now, apparently, a thing with the under-35s.
Coverage of the Grenfell disaster has moved on to endless speculation on the causes of the fire and what could have been done to prevent it.
The current febrile state of double purdah for the local and national elections at least gives local government communications people the chance to tidy their drawers and take stock.
The early months of 2017 have brought good and bad news for local government communications and the sector’s professional communicators.
No council officer who values their job and pension will write a cabinet report these days without mentioning commercialisation.
Paul Masterman says councils have failed to explain their own value to residents
Paul Masterman devolution could fail if councils get the communications wrong