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Consumer protection - 4 March 2010

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Consumer protection briefing - the top local government news and events in one place.

NOTE: Click on the headlines for more on the stories.


No means no - TSI steps up their message to cold callers

The Trading Standards Institute has called for “no cold calling zones” to be strengthened to curb utility company salespeople. It said large energy companies had admitted encouraging staff to ignore NCCZ signs and urged councils to prosecute where appropriate. (Trading Standards press release)

We need more effective regulation not less of it, says CIEH

Chartered Institute of Environmental Health president Stephen Battersby has warned that post-election budget cuts may prevent councils doing more than the minimum to protect public health. He said it was likely only statutory services would be maintained. (CIEH press release)

Council may fight huge fraud costs

Oldham MBC is considering an appeal against a judge’s ruling that it should pay a multi-million pound bill for a “flawed” prosecution against a businessman by its trading standards department. The case was thrown out by a court, which said council errors prevented a fair trial. (LGCplus report)

Call to raise alcohol prices

The House of Commons health select committee has called for minimum pricing for alcoholic drinks, mandatory health warnings on labels and higher tax on spirits to stem alcohol misuse. It wants prices to be enforced by council trading standards teams. (House of Commons report)



Trading standards team stops huge eBay fraud (LGCplus report)


Concern over taxi licence approval process (LGCplus report)

Noise pollution

Surge in noise complaints recorded (LGCplus report)

  • Live music plans would lead to an increase in noise complaints, councils warn (LGA press release)

Alcohol licensing

Communities should have say on late night drinking rules (London Councils press release)


The Consumer Affairs & Trading Standards Institute’s Annual Conference & Exhibition, 15-17 June, Edinburgh.

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