Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more


  • Comment
With spiralling costs, increasing staff attrition and a perceived customer backlash to offshored contact centres, there is a burgeoning demand for an alternative customer service approach.

BT Homeshoring can help transform your customer service operations.

We’ll help you recruit, retain and empower home-based agents to enhance the customer experience, respond more effectively to fluctuating demands and help you satisfy pressing CSR and diversity obligations.

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.