Civica was announced as IT Asset Management Partner of the Year by ITAM Review at its annual awards ceremony on 25 November in Reading.
The awards celebrate the achievements of pioneers in the ITAM industry, including ITAM professionals, service providers, technology vendors and specialists. This year more 200 nominations from 25 countries were received, with winners judged by an independent industry panel against criteria based on innovation, value delivered, customer satisfaction and delivering lasting improvement.
Awarded based on customer nominations and feedback as well as demonstrable results, the award highlights Civica’s capability to meet customer’s objectives and ensure IT investments are fully utilised and compliant, as well as cost efficient.
Martin Thompson, owner and founder of the ITAM Review, said: “Civica is tuned into its customer requirements. The judging panel received some really encouraging nominations for Civica directly from customers, suggesting that the company strives to go above and beyond to help its customers with software asset management.
“We partner with our customers in order to look beyond compliance and cost savings, helping them to realise long-term efficiencies,” said Stewart Mcluskey, director of software and infrastructure services at Civica. “This award recognises our success in doing just that and means so much more given that it was our customers who nominated us.”
The Civica software asset management team is committed to delivering the highest standards of customer service and this award is testimony to the fact that they are making a real difference to their customers’ business. The award follows on from previous success including being awarded the number one UK Customer Success Award by Snow Software and the most recent customer survey results, which demonstrate three consecutive years of 100% customer satisfaction.