In the ninth of our 10-part look at public-private partnerships, Ron Wiens and Tamasin Davies emphasise the need for monitoring progress
A key part to maintaining good health is preventative maintenance — that is, regular and thorough checkups.
Senior members of the partnership need to come together on a regular basis and collectively hold up a mirror to the partnership and take a long hard look.
The ability of the partners to stay in touch with reality, to confront the brutal facts about how the partnership is working not only helps to keep the partnership on the rails, it provides competitive advantage and accelerates movement forward.
On a regular basis, senior members of the partnership need to stand back and ask themselves:
- Is the partnership meeting its objectives - is it everything we expected it to be?
- Are these partnership arrangements serving us and are they serving our partner?
- Where is the partnership healthy and where is it in need of attention?
- How are our behaviours contributing or detracting from partnership success?
- Are we pushing each other towards best?
- What needs changing?
Discussions involving the above questions need to take place at least annually and be facilitated by an independent third party.
This approach enables both parties to look in the mirror and see which blemishes are theirs and what they can do to move the partnership forwards.