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PUBLIC HAPPY ON EDUCATION

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The public are highly satisfied with education services, the Public Management Foundation has revealed in its secon...
The public are highly satisfied with education services, the Public Management Foundation has revealed in its second annual survey of the public's views and expectations of public services.

Hitting local targets surveyed more than 1,000 people in a northern metropolitan council, a West Midlands county, a south-west county and a London borough to assess residents' satisfaction with standards in the NHS, policing and education.

The three areas were identified in the PMF's 1996 survey, The glue that binds, as those most important to people and their families.

The survey found levels of satisfaction were high in all three areas, especially in education, where an average of 74% of respondents were satisfied with the service in their area.

Similarly 72% were satisfied with the NHS, but the police fared less well with a figure of 56%.

The survey also found that the public believed the setting of standards should entail much wider local consultation.

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