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REGENERATING PUBLIC SERVICES BRING BETTER LIVES

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Neighbourhood Management Awards show what works - Yvette Cooper ...
Neighbourhood Management Awards show what works - Yvette Cooper

The development of an anti-bullying game by children for children

aged 8-11 years-olds, encouraging young people off drugs and into

treatment, and making health services more accessible are just some

of the achievements that are recognised by the new Neighbourhood

Management Awards.

At the first national Neighbourhood Management Awards and Conference

in Stratford-upon-Avon, ODPM minister Yvette Cooper paid tribute to the dedication and commitment of individuals seeking to enhance the lives of people in their

community.

Ms Cooper said:

'The awards show the great projects local communities come up with

when given the chance to make their own decisions and tackle local

problems. Neighbourhood management programmes are involving local

residents with agencies like the police and local councils, with

neighbourhood managers in place, to get things done.'

The Neighbourhood Management Achievement Awards 2003 winners and

runners-up are:

Partnership of the Year Award - Springbourne & Boscombe West,

Hampshire

Partnership of the Year Runner-Up - Greater Hollington Partnership,

Hastings, East Sussex.

Youth Award - Bradford Trident Youth Programme, Bradford, West

Yorkshire.

Youth runner-up - Laura Pimblett, Liverpool.

Innovation Award - Sue Boswell, Youth Involvement Worker, Poulton

Neighbourhood Management, Lancashire.

Innovation runner -up - Full Service Schools, Greater Hollington

Partnership, Hastings, East Sussex.

Community Cohesion Award - Sacha Bedding, Manager, Stockton

International Family Centre, Stockton-on-Tees.

Community Cohesion runner-up - Emma Sharples, Poulton Neighbourhood

Management, Lancashire.

Liveability Award - The Cleansweep Team, Greenwich, SE London.

Liveability runner-up - Street Reps, Neighbourhood Management in

Springbourne and Boscombe West, Bournemouth, Hampshire.

Mainstrea ming Award - Include Environmental Services, Include

Neighbourhood Regeneration Ltd, Liverpool.

Mainstreaming runner-up -Housing Group, Neighbourhood Management in

Springbourne and Boscombe West, Bournemouth, Hampshire.

Personal Achievement - Resident Award - Anthony High, trainee drug

outreach worker, West Middlesbrough Neighbourhood Trust, West

Middlesborough.

Personal Achievement Award - Resident Runner-Up - Wesley 'Tigah'

Hewitt, youth worker, Woolwich Pathfinder, SE London.

Personal Achievement - Neighbourhood Manager Award - Samantha Dias,

neighbourhood manager, Honor Oak Partnership, South London.

Personal Achievement Category - Neighbourhood Manager Runner-Up -

Rachel Linton, Greater Hollington Partnership, Hasings, East Sussex.

Best Supporting Organisation Award - Stockton Borough Council,

Stockton on Tees.

Best Supporting Organisation runner-up - Chester City Council

Personal Achievement - Service Provider Award - Ivan Rudd, head of

health improvement, Hastings Primary Care Trust, East Sussex.

Personal Achievement Award - Service Provider runner-up - Andy

Bailey, neighbourhood enforcement officer, Easington Colliery and

Horden Neighbourhood Management Partnership, Peterlee, County Durham.

Personal Achievement - Elected Member Award - Terry Dixon, Kendray

Neighbourhood Management Pathfinder, Barnsley.

Personal Achievement - Elected Member Runner-up - Peter Brooks,

Greenwich Council, SE London.

NOTES

The Neighbourhood Management Achievement Awards 2003 winners and

runners-up are:

NEIGHBOURHOOD PARTNERSHIP OF THE YEAR AWARD

Winner - Neighbourhood Management in Springbourne and Boscombe West,

Bournemouth, Hampshire

The partnership board is designed to include a majority of residents

backed up by key stakeholders, including service providers, elected

members, business, the churches and the voluntary sector. A network

of local people acting as 'Street Reps' ensure an regul ar exchange of

views and practical reports about events on the ground. Strenuous

efforts have been made to include people across the spectrum of age,

ability and circumstance. As a result, neighbourhood management (NM)

is increasingly known about, seen as the first port of call for

people concerned about local issues, and, equally, for service

providers wishing to consult the community, as well as being regarded

as the prime source of knowledge about the area, its needs and

services. (Manager - Sue Bickler.)

Runner Up - Greater Hollington Partnership, Hastings, East Sussex

The residents have embraced neighbourhood management (NM) and come to

believe that positive change is possible and within their control.

There is a similarly positive view among partner agencies, which are

increasingly joining up their services and raising levels of delivery

and data collection at neighbourhood level. Consequent achievements

include full service schools, which have become a template for the

county education department, and a 20 per cent reduction in nuisance

crimes. The local council is actively replicating the lessons learned

and adopting the NM format elsewhere in the town, believing that the

approach can achieve regeneration objectives where past programmes

have failed.

YOUTH AWARD

Winner - Bradford Trident Youth Programme, Bradford, West Yorkshire

The Youth, Education and Community Working Group (YEC), which is a

sub committee of the Bradford Trident Board, has developed a Youth

Strategy for local area. The aim of the youth strategy is to improve

the quality, appropriateness and uptake of services provided by young

people. It aims to do this by providing a framework through which new

local services can be funded and strategies developed which influence

the provision of services locally. The vision adopted by the YEC sees

young people playing an active and effective role in the regeneration

of their neighbourhoods, that t hey are to be given the opportunities

to excel and to achieve their ambitions without prejudice and

barriers to create a prosperous environment where they can play,

learn and work. (Manager - Umar Hayat.)

Runner Up - Laura Pimblett, Liverpool

Laura Pimblett, 18, is a highly motivated resident who is determined

to help young people achieve a better place to live. After

experiencing the death of her father, she realised that there was no

support for youngsters dealing with death and its aftermath, so she

organised a youth conference. She has also become a mentor supporting

young people with low esteem and low self-confidence.

INNOVATION AWARD

Winner - Sue Boswell, youth involvement worker, Poulton Neighbourhood

Management, Lancashire

Sue and her colleagues worked closely with local young people to

develop an anti bullying pack aimed primarily at children aged 8 to

11 and capable of being used in a variety of setting from the

classroom to the street corner. The object was to create an

interesting 'child- friendly' game that gave youngsters a sense of

ownership, whilst preparing them for a variety of possible bullying

scenarios. At the end of the game the children have a wider

appreciation of bullying, how to tackle it and the help that is

available to them.

Runner-Up - Full Service Schools, Greater Hollington Partnership,

Hastings, East Sussex

Facilitated by NM, four schools in Greater Hollington have formed a

Full Service Management Board that is delivering new ways of working

and delivering services to the whole community. The board is now

working with some 60 outside agencies bringing new facilities to the

neighbourhood, such as adult learning, education and health welfare,

social services, debt advice, counselling and family support. The

improved access to help, previously available only in a distant town

centre, is already resulting in better attendance behaviour and

attainment among the school's p upils, as well as bringing new

educational sporting and cultural opportunities to their wider

families.

COMMUNITY COHESION AWARD

Winner - Sasha Bedding, Stockton's International Family Centre

(SIFC), Stockton-on-Tees

As manager of the SIFC, Sacha Bedding plays a pivotal role in helping

NM address particular issues facing the local black and minority

ethnic (BME) community and his involvement has been fundamental to

the initiative's success. He has also applied principles of

partnership working within his own organisation, seconding two staff

members to NM, co-ordinating production of its newsletter and

currently developing its web site, all of which has retained

continuity and built links in the local community.

Runner Up - Emma Sharples, Poulton Neighbourhood Management,

Lancashire

Emma has played a key role in delivering a wide ranging programme of

events to improve community cohesion by bringing local people

together with NM in informal settings. Events included a spectacular

Halloween firework display, a community Christmas, a soccer skills

school, a 1940s heritage weekend and a summer party in the town

square. Working with police, schools, street wardens and the local

council, the events have aimed both to enhance community spirit and

deliver specific objectives such as personal and social development

skills among young people.

LIVEABILITY AWARD

Winner - The Cleansweep Team, Woolwich Pathfinder, SE London

'Cleansweep' provides a single point of access for residents to

contact about street cleansing, clearing up litter, graffiti and fly

tipping. It was initially piloted in the Woolwich Common area, after

residents raised it as a priority. The pilot was so successful that

Greenwich decided to adopt the approach across the whole borough.

Residents have been involved in the development of the service and

following its introduction, a Cleansweep representative has continued

to attend local mee tings. Local residents have also requested local

walkabouts with Cleansweep to highlight particular problems and

discuss service levels. The team are now working with Woolwich

Partners to develop an educational programme outlining the dangers of

refuse an residents and young people taking ownership of their

neighbourhoods. (Manager Micah Gold.)

Runner Up - Street Reps, Neighbourhood Management in Springbourne and

Boscombe West, Bournemouth, Hampshire

Following a widespread public consultation, Springbourne

Neighbourhood Management launched a safe and clean operation

involving four men and one vehicle in a 37-hour a week operation that

supplements existing council services and provides a next-day

response to problems such as fly-tipping. The scheme is monitored by

a group of local people called 'Street Reps,' who assess

neighbourhood cleanliness and report issues demanding the attention

of the cleaning team or local council. The Street Reps scheme has

provided a valuable opportunity for local volunteering, enhanced the

sense of community involvement in the area's overall safety and

regeneration and provided a valuable link between residents and NM.

MAINSTREAMING AWARD

Winner - Include Environmental Services, Include Neighbourhood

Regeneration Ltd, Liverpool

Include began by asking local people what they wanted and have since

gone on to deliver on that basis. They provide a comprehensive

streetscape service through a team of Urban Environmental Rangers who

work in partnership with the local authority to provide a joined- up

and seamless cleansing service. The service has now expanded to

incorporate a graffiti removal and secure 'Bright Alleys' scheme,

overseen by the community through representation on the board's

environmental focus group. Improvements are described as

overwhelmingly visible and include a positive effect on local

people's health and fear of crime. Include has worked hard to raise

new fun ds and enter new contractual arrangements to ensure that the

services are sustainable.

Runner Up - Housing Group, Neighbourhood Management in Springbourne

and Boscombe West, Bournemouth, Hampshire

The group pulls together key stakeholders to achieve a range of

housing improvements in areas of accreditation, enforcement, grants

for landlords to achieve decent home standards and street

improvement. A detailed local survey has enabled these issues to be

dealt with by means of a targeted approach, involving environmental

health, planners, cleansing services, community workers and the

police. The initiative has helped the local council to focus its

strategy on areas of greatest need.

BEST SUPPORTING ORGANISATION AWARD

Winner - Stockton Borough Council, Stockton on Tees

The council's active involvement has been critical to the success of

NM, beginning with its help in creating a strong, knowledgeable and

representative board that now underpins the current positive working

partnership. Council advisors have always been provided from the most

senior levels and monthly support meetings continue to bring NM

issues to the attention of corporate directors and service teams. A

clear desire both the 'champion' NM and facilitate its work has led

directly to the development of innovative programmes in areas of

community cohesion and environmental improvements, leading, for

example, to a 33 per cent increase in local people's satisfaction

with street cleansing. The secondment of council staff, its adoption

of the Accountable Body function and practical help with office

accommodation have added to a very positive and mutually fruitful

relationship. (Chief executive - George Garlick.)

Runner Up - Chester City Council

The council was quick to identify NM's potential for delivering

resident-led local services and marked this new relationship with a

service level agreement that delivered services at no cost to the

pathfinder . A substantial and sustained level of support has amply

delivered on this original commitment. The council has consistently

facilitated the development of NM at all levels from direct

neighbourhood services, a constant readiness to bend resources to

meet areas capable of improvement and access to strategic bodies. It

has been and continues to be an excellent partner and an example to

all agencies engaged with NM.

PERSONAL ACHIEVEMENT - RESIDENT AWARD

Winner - Anthony High, trainee drug outreach worker, West

Middlesbrough Neighbourhood Trust Health Team, Middlesbrough

Anthony High, 19, runs a drop-in centre for substance misusers, works

to pick up those who have dropped out of drug treatment and acts as a

session worker with a local youth club, as well as finding time to do

voluntary work with disadvantaged people. His project has almost

doubled the numbers of people in treatment and changed for the better

local attitudes towards drug users. He turned down much more

lucrative employment to continue working in his own community.

Runner Up - Wesley 'Tigah' Hewitt, youth worker, Woolwich Pathfinder,

SE London

Tigah has been active in the Woolwich pathfinder since before its

inception. He has also chaired 'One Voice' residents' association and

been a member of various community groups in the area. Tigah recently

stepped down from the NM board to concentrate his energies into

working with young people on the Barnsfield Estate. Tigah holds

weekly youth sessions, has supported local young people in

discovering their DJing talents and single handedly organised the

Barnfield fun day. He has continued to be involved in the partnership

through theme groups and through his membership of the housing panel

for Barnfield, where he ensures that the partnership's views are

heard.

PERSONAL ACHIEVEMENT - MANAGER AWARD

Winner - Samantha Dias, neighbourhood manager, Honor Oak Partnership,

Brockley, SE London

The Hon or Oak Partnership received funding from Lewisham's Local

Strategic Partnership to run a neighbourhood management project from

early 2003. Sam was recruited in May 2003. She has been a resident of

the estate (800 homes) for over 10 years and has been actively

engaged in the community over this period (chair of the tenant's

association, local councillor, employment adviser, setting up a group

'helping hands for families' and a group for young people. With huge

energy and commitment but little resources Sam has almost single

handled developed a neighbourhood management approach on the estate.

She has got residents actively involved as well as key strategic

agencies and senior officers. She has initiated several innovative

approaches around health and tackling crime and drug taking on the

estate. She has built strong community engagement as well as getting

two young people to jointly chair the drugs and crime task group.

Runner Up - Rachel Linton, Greater Hollington Partnership, Hastings,

East Sussex

Rachel is described as a remarkable Neighbourhood Manager, whose

engagement with the community and communication skills led after only

15 months to a 70 per cent awareness rating for the Pathfinder in a

MORI survey. Her work has effectively eliminated the 'us' and 'them'

relationship within the partnership structure, delivering

'surprisingly' rapid progress in meaningful community involvement,

the provision of services and facilities and reductions in antisocial

behaviour that have enhanced local people's satisfaction with their

area and become a talking point on the streets.

PERSONAL ACHIEVEMENT - SERVICE PROVIDER AWARD

Winner - Ivan Rudd, head of health and improvement, Greater

Hollington Partnership, Hastings, East Sussex

Ivan's total commitment to partnership working and genuine desire to

improve services for local people have been instrumental in breaking

down barriers between agencies and helping service providers to focus

on the unique needs of individual neighbourhoods. His work on the

partnership board has delivered a wide range of essential services

for local people, including dedicated health visitors and district

nurses, a children's centre, neighbourhood nurseries and a falls

prevention programme for the elderly. His professional contribution,

enthusiasm and personal style have both improved the quality of life

for local people and inspired others to greater efforts.

Runner Up - Andy Bailey, neighbourhood enforcement officer, Easington

Colliery and Horden Neighbourhood Management Partnership, Peterlee,

County Durham.

Andy is an active participant in Pathfinder activities, working to

find effective and positive solutions to problems such as antisocial

behaviour, particularly among young people. His personal intervention

in the closure of a local youth centre raised #60,000 for an

alternative venue, involved young people in its refurbishment and

earned their respect, providing a significant launch for the

Pathfinder's efforts to improve youth provision.

PERSONAL ACHIEVEMENT - ELECTED MEMBER AWARD

Winner - Cllr Terry Dixon, deputy leader, Barnsley Metropoltan

Council

Terry has been an excellent 'front man' for the Kendray Initiative,

displaying professionalism and exemplary leadership, whilst

challenging service providers when necessary, supporting board

members, building strong relationships with local residents and

solving problems. His approach to working with resident board members

has rightly been highlighted as an example of best practice in

national publications. Soon to retire, his tremendous commitment to

Kendray over four years - and to the wider Borough of Barnsley over

25 years - will be sorely missed.

Runner Up - Cllr Peter Brooks, deputy leader of Greenwich Council, SE

London

As lead member for Neighbourhood Renewal, Councillor Brooks held the

position of vice- chair of the partnership board . He was actively

involved in getting the community involved in the Woolwich

neighbourhood management pathfinder and played a major role in

bringing an in increased level of police presence in the

neighbourhood, thanks to his work on Operation Renewal.

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