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SCOTTISH SURVEY HIGHLIGHTS LACK OF PUBLIC INTEREST IN PIs

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The publication of performance indicators in local newspapers has again appeared to provoke almost no enquiries fro...
The publication of performance indicators in local newspapers has again appeared to provoke almost no enquiries from the public to the councils concerned, according to the second annual survey of indicators by the Scottish Local Government Information Unit.

The February issue of the unit's Scottish Local Government newsletter, says that the debate about the usefulness and validity of performance indicators as a measure of the success of council service delivery continues, with many councils maintaining that the indicators still focus too much on cost and not enough on quality or equality of access.

The year on year comparisons that can now be made show, for example, that from 1993/94 to 1994/95 the time taken to complete special education needs assessments has fallen from 35.5 weeks to 31 weeks.
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