Earlier this year Eduserv’s Executive Briefing Programme conducted extensive research into skills for digital change.
The research found that sometimes there is lack of understanding amongst HR professionals about what ‘digital’ means and the steps that HR/organisational development professionals should be taking to equip themselves and their organisation’s workforce for the future.
As a follow-up to this research Eduserv is bringing together a panel of experts for a webinar on 26 July to share their experiences of tackling digital change and provide practical tips and guidance for HR/OD professionals in particular.
The webinar, entitled ‘The HR Professional’s Guide to Digital Change’, will take place at 10.30am until 12.00pm. Viewers can sign up to be sent the recording if live viewing is not possible
The starting point is that HR and OD professionals should be central to any digital-driven change programme from the outset:
- leading on cultural change – what it means, how to do it and ensuring it is embedded
- workflow design – how roles, functions and responsibilities will change and how to make this happen
- redefining HR policies, procedures and guidance that were developed for a pre-digital era and no longer work well in a digital business.
- creating mentoring, coaching and peer support from top to bottom to develop deep and effective digital skills across the organisation
- workforce reshaping – job design, performance criteria, reporting and governance.
This webinar is a deep dive into the challenges and opportunities for HR professionals getting more involved in digital change programmes. It will support the development of a guide for HR professionals looking at the issues for wider influence, involvement and impact in digital change programmes – which are, after all, supposed to be more about people and practices than about technology and tools.
The webinar will feature:
- Jos Creese, principal analyst, Eduserv’s Executive Briefing Programme (chair)
- Kushal Birla, customer service director, Warwickshire CC
- Neill Crump, head of digital transformation & customer services, Worcestershire CC
- Sonia Halliwell, HR & OD director, Wigan Council
- Caroline Nugent, HR director, oneSource and president, Public Sector People Managers Association
- Barry Pirie, associate director - people & business, Wiltshire Council