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NSL acquired by Marston Holdings

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Marston Holdings has acquired NSL.

NSL provides a range of outsourced services to local government, central government and business, including:

  • issuing and processing of road traffic Penalty Charge Notices on behalf of local authorities;
  • UK-wide vehicle excise duty enforcement on behalf of the Driver and Vehicle Licensing Agency;
  • administration of taxi and private hire vehicle licensing on behalf of Transport for London; and
  • ‘right to work’ document checking for government bodies and corporate entities.

The enlarged group has more than 6,000 staff and self-employed contractors, including nearly 4,000 field agents operating across a range of disciplines. Both Marston and NSL have Investors in People Gold Standard accreditation.

Marston chief executive Gareth Hughes said: “A number of clients have expressed a desire for more mid-sized alternatives to the very large outsourcers, and a combination of Marston and NSL helps to address this market need.

“The two businesses operate in different but complementary markets. They share similar client bases and both have expertise in operating nationwide field forces. The combined businesses will generate service delivery improvements for clients.”

Adam palser

Adam palser

Adam Palser

NSL chief executive Adam Palser said: “The NSL team is delighted to join the Martson Holdings group of companies. The two businesses share a similar ethos and vision for the future and our combined expertise, capability and resources will bring long-term value for all our clients.”

NSL will continue to operate as a separate business, with investment and support from Marston Holdings, and its management team remains with the Group.

The remit of Marston’s independent Advisory Group now includes NSL, as does the scope of the 2017 Marston ethical audit.

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