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Care Quality Commission launches pursuit of ‘excellence'

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Watchdog the Care Quality Commission has launched a call for help in defining the standards that should be applied for its new ‘excellence’ awards.

From April next year care homes and other services will be able to apply to be assessed for the voluntary awards scheme, which will be run under licence from  the commission.

Care Quality Commission chief executive Cynthia Bower said that for the next three months professionals, service users, and other interested parties would be able to have their say on the definition drawn up by the Social Care Institute for Excellence, as well as on other key aspects of the assessment process.

Extra issues to be decided are how long an excellence award should last, and under what circumstances an award could be withdrawn.

Ms Bower said: “Many social care services work tirelessly day in day out to provide the very best of care.

“That dedication should be recognised and people who are looking for care, either for themselves or for their loved ones, should have a way to identify these excellent providers.

“It’s important that we take in the views of people who use social care services, providers and commissioners on what they think excellent care should look like and how a service applying for the scheme should be measured and judged.

“I would strongly urge everyone to give us their views and help us shape the scheme.”

The full consultation can be seen here.

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