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Serco year of achievement: Impact on the sector

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From active participation in key conferences and running our own roundtables on crucial skills and employment subjects, to supporting sector bodies deliver important messages, the last year has been filled with exciting opportunities and ambitious plans for the future.

New perspective for employment support - work and health roundtable

Serco rt dec 15 group

Serco rt dec 15 group

LGC and Serco’s December 2015 roundtable

In the November 2015 spending review the government announced that the current Work Programme, due to end in 2017, will be replaced by the Work and Health Programme.

We organised a roundtable in December, in association with Local Government Chronicle, bringing together a diverse panel of high-level experts representing public health, the third sector, private providers and local government to discuss the implications of the new programme.

The debate was about what the new work and health programme will mean for local authorities, especially against the backdrop of devolution deals giving them greater negotiating power over the delivery of services. More widely, how devolution and integration of services may affect councils’ support for people experiencing long-term unemployment.


Supporting IEP at annual ERSA conference

We proudly sponsored the Institute of Employability Professionals’ (IEP) breakfast launch at the Employment Related Services Association (ERSA) conference, which took place in London in December 2015.

Serco had the opportunity to open the session themed ‘The best supply chains will contain the best people’. We talked about the importance of having the right people for the right jobs in the increasingly challenging employability sector, and the role that training and development plays in the management of successful supply chains.

The employment minister at the time, Priti Patel, delivered the conference’s keynote speech emphasising the opportunities to learn from past back-to-work programmes in developing future provision to support people experiencing long-term unemployment.

ERSA award

Serco employability award optimised

Serco employability award optimised

Inspire 2 Independence (i2i), one of our work programme providers in the West Midlands won the Partner of the Year category at the ERSA Employability Awards 2016, following Serco’s nomination.

The Partner of the Year Award recognises excellence as a subcontractor in the field of employment-related services. It was recognised that i2i’s work with customers facing complex health conditions and disabilities is often described as ‘trailblazing’ thanks to their creative deployment of resources to support them to move into sustainable work.


IEP/ERSA health conference

We sponsored ‘Leading from the front: health, disability and employment support’; a conference organised jointly by the Institute of Employability Professionals (IEP) and the Employment Related Services Association (ERSA), which took place in Birmingham in March 2016.

The event shone a light on the world of employment support for people with disabilities and health conditions, including the training and support needs of frontline staff.


IntoWork Convention session: What works for employers

Into work2

Into work2

IntoWork Convention 2016, organised by the Learning and Work Institute, was probably the biggest and most high profile event in the employability agenda.

We delivered a session alongside Leeds University Business School (LUBS) on ‘What works for employers: Bridging the gap between academia, policy and practice.’

An expert from LUBS shared insights from ongoing research with over 1,500 employers of various sizes and sectors across the UK and abroad. The session focused on employer involvement in apprenticeships and employers’ views on and experiences of employing disabled people.

Our Serco representatives then talked about Serco’s perspective as a large employer and employment and skills provider. They described how such findings are used to support people to improve their life chances and shared examples of initiatives promoting economic advancement across local communities, including health-related initiatives and future opportunities like the Apprenticeship Levy.


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