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SURVEY CALLS FOR GREATER LOCAL SAY ON SERVICES

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A report from the Public Management Foundation published today shows that people around the country want a stronger...
A report from the Public Management Foundation published today shows that people around the country want a stronger local say on the way that services are provided, reports The Guardian's Society section (p6).

Services were rated fairly highly: policing scored a satisfaction rating of 56%, health 72% and education 73%. The survey involved interviews with over 1,100 people throughout the country: a large urban area in the North, shire counties in the West Midlands and South-West and an inner-city London borough.

In each service area, 10-12% of respondents thought central government alone should determine performance standards, most felt there should be a mix of control and local government influence and 33-44% thought local managers should be free to set their own standards after consultation.
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