Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more


  • Comment
The Planning and Regulatory Services Online National Project (PARSOL) commissioned MORI to undertake the 2003 Basel...
The Planning and Regulatory Services Online National Project (PARSOL) commissioned MORI to undertake the 2003 Baseline Survey of local authority planning, building control, environmental health and trading standards services' use of IT and provision of e-services.

The results of the survey provides a snapshot of the current ICT use and e-services and provides a benchmark against which future progress can be made.

For each service area the survey report highlights:

* Levels of confidence in meeting the 2005 e-local government target

* Barriers to meeting the target

* Use of technology and core applications, including applications processing, document imaging, GIS and CRM

* Scope and range of e-service provision being achieved and level of data sharing and data transfer

One of the key findings of the survey is that whilst around 80% of respondents were either confident (~60%) or very confident (~20%) of meeting the 2005 target, around 18% of respondents were either not very or not at all confident of meeting the target.

PARSOL has an important role in helping local authorities to meet the 2005 target helping local authorities to meet the challenge of delivering e-services throughout the planning and regulatory services. PARSOL is funded by the ODPM.

Read the full report here.

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.