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A strategic services partnership for Thurrock has moved a step further towards becoming reality as Thurrock BC appr...
A strategic services partnership for Thurrock has moved a step further towards becoming reality as Thurrock BC approved it in principle today, along with its shortlist of potential partners, Vertex, Capita and Liberata.

Thurrock BC is considering entering a strategic partnership to significantly improve the way services are delivered to residents, increase investment into the borough, improve career prospects for staff and create 1,000 new jobs in Thurrock. It would involve a commercial partner performing some council services and functions on its behalf, probably over a 15-year period.

The report that council members approved last night, is the first stage in the development of a full business case that will outline what Thurrock expects from any partnership, so that stakeholders and potential partners are clear from the outset.

Further reports will be submitted to council before a formal decision on a strategic partnership is made.

Thurrock BC leader Andy Smith said: 'There is a strong case for a strategic partnership to improve how the council serves residents. Any potential partner would have to be based in Thurrock, bringing with them investment, jobs and opportunities for staff and local people alike. Central to the proposal is a requirement for a new business centre where the council will be able to resolve over 80% of calls from residents at the first point of contact.'

David White, managing director of Thurrock BC added: 'This is an important milestone for Thurrock, as another step is taken for the formation of a partnership that will raise service standards for residents, create new jobs and regenerate our economy.'

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