Leading on best value and service improvement across the council, she also developed corporate performance monitoring arrangements for all services and had a key role in connection with the Improvement and Development Agency peer review last March. She subsequently led on implementing the action plan arising from IDeA's report.
Involved in bids to get the council to apply for more awards, she was chuffed this year when it won chartermarks for the first time, as well as being short listed for a couple of LGC awards.
With a BSc hons in pharmacology, she began in local government with Southwark LBC in 1986 as an administrative officer in social services, then worked for Newham LBC, Hackney LBC and Islington LBC, mainly in policy areas.
'At King's College, London where I took my degree, I became an elected student union full time official. A lot of people doing that end up in local government.
'I'm not ambitious to be a chief executive, but I am ambitious to be excellent.
I'd certainly like to be a head of policy, not just for best value but for community planning.'