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Top Tips: how to write a reference

As a senior manager, you are likely to be asked to write a reference for team members who are moving on. But what is the protocol here? Too glowing a reference can mislead a prospective employer, too negative an assessment might even leave you open to litigation for defamation of character or for slander. And an inaccurate or unfair reference will reflect badly not just on you as an individual, but on the council as an employer. So it’s important to get this right. Sticking to some ...

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