has learned from the consultations it has carried out this year.
These include consultations complete or ongoing about such issues as
when companies are restructured, proposals to reduce sewer flooding
and good practice in debt recovery, safeguarding quality and
Philip Fletcher, director general of Water Services said: 'We are
going to be more transparent as we move towards the next review of
price limits, developing competition in the industry, re- structuring
and other issues.'
The annual report is available here .