Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

WORK LIFE - JARGON BUSTER

  • Comment
What is . . . performance management? ...
What is . . . performance management?

Performance management is probably the opposite of 'taking your eye off the ball'.

In the ever-changing world of local government where there are a 1,001 pressures and almost as many plans, strategies and initiatives, it is a way of checking reality matches rhetoric.

Jeff Austin, director of Tribal Consulting, says: 'Performance management is day-to-day delivery against targets.'

It is about everybody in an organisation meeting agreed targets - equipping staff to do their bit, monitoring them and responding to good or poor performance.

'In local government the targets would be set at a corporate level by members

in the performance plan, but that plan has to be cascaded down to the individual. Every person must know what they have to do so targets are met,' says Mr Austin.

HR says it involves praising good performance in public and challenging poor performance in private: 'If staff see their colleagues not delivering they will expect their managers to deal with that,' Mr Austin says.

The whole thing is never ending, a sort of perpetual motion of the business/ executive world.

It all actually sounds rather stressful really.

  • Comment

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.